[Donna]

Event Title: Norton Removal Tool
Event Owner: Donna
Event Calendar: Calendar of Updates
Event Date: February 10th 2007
Topic Starter: Celtic Ferret
Event Post:
Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgen...005033108162039
Versions:
For Windows 2000, XP and Vista: 2007.2.2.14
For Windows ME and 98: 2007.2.0.11
File signed by Symantec on January 16, 2007

Use the Norton Removal Tool to remove a failed installation or a damaged Norton product.

View Event

[Celtic Ferret]

Great tool! Should be included with every Windows computer sold! However, it gets "stale" and must be re-downloaded with the latest copy every so often (wonder how they do that?). So I keep a copy in my toolbox and a test file link on where to get the new one if the pc can connect to the 'net.

This is also Symantec's way of acknowledging that their uninstall is rather buggy.
--CF

[Donna]

NIS 2007's uninstaller is OK this time. It removes LiveUpdate too.
I tried uninstalling NIS 2007 many times (when it was in beta and now, final), no problem so far

[johngalt]

Actually, you'll find that *many* installers are 'buggy' in that they purposefully do not remove *every* entry made to your registry - hence our growing familiarity with terms such as 'registry corruption', 'registry fragmentation' and 'orphan registry entries'.

It's just that with Norton, it was first noticed that it's uninstaller left too much info there that interfered with other Norton installs.

Now, with McAfee having a similar tool, it is obvious that the uninstaller is not only the problem - the whole general program / suite of programs is to blame - I call it faulty coding.

[siljaline]

I prescribe: These Tools

Silj

[Hardhead]

Indeed the NIS removal tool does the job.

Thanks siljaline for your link too.

[siljaline]

Hardhead, on Feb 11 2007, 03:25 AM, said:

Indeed the NIS removal tool does the job.

Thanks siljaline for your link too.

Your most welcome - the link has the latest information as to how to uninstall NAV, etc.
Silj

[Hardhead]

Only thing I see is the latest Norton removal tool now removes them all, 2003/2004/2005/2006/2007.

Some links are directed to the same tool, but nothing wrong with that because the author explains everything in great detail. Also I see some old removal tools also.

Indeed it's an excellent link too.

Here's another tool also from Symantec.
Symantec Support Tool ActiveX Control Cleanup Tool

http://www.symantec.com/smb/security_respo...-100413-1305-99

[siljaline]

Hardhead, on Feb 11 2007, 04:39 AM, said:

Only thing I see is the latest Norton removal tool now removes them all, 2003/2004/2005/2006/2007.

Some links are directed to the same tool, but nothing wrong with that because the author explains everything in great detail. Also I see some old removal tools also.

Indeed it's an excellent link too.

Here's another tool also from Symantec.
Symantec Support Tool ActiveX Control Cleanup Tool

http://www.symantec.com/smb/security_respo...-100413-1305-99
Glad you like/approve -

Silj

[Donna]

Note, do not use Norton Removal Tool in Vista systems. The Norton Removal Tool will damage/remove the tunmp.sys in Vista (tunmp.sys - Microsoft Tunnel Interface Driver) after successful removal of Norton products.
I reported it to Symantec but no update on Norton Removal Tool yet.

[GimpGuy2000]

I am not crashing Norton, simply, I use Total Uninstall for MANY reasons and I think this aids in removal of Norton as well. It sets up an image of registry, etc... and will uninstall the program and restore your system to the way it was prior to any software install. Of course I don't have to say what a great security tool this is. If anyone is familiar with it, you know what i'm talking about. Excellent tool. Like I said, it should be a nice aid in Norton removal as well but I doubt many people would use it. I think this would help with the Vista issue since the registry is put back the way it was, leaving no files corrupt or gone. I think TU is now for Vista as well.


Paul

[johngalt]

That explains (partially) why Tim Lopez wants us to keep testing the Crockett series (now at ET 5) by using a ghost image....

[TeMerc]

Donna, on Jul 16 2007, 07:39 PM, said:

Note, do not use Norton Removal Tool in Vista systems. The Norton Removal Tool will damage/remove the tunmp.sys in Vista (tunmp.sys - Microsoft Tunnel Interface Driver) after successful removal of Norton products.
I reported it to Symantec but no update on Norton Removal Tool yet.

Donna, did you find this out via your own experience or some other source?

[Donna]

Tom, I discovered it myself and reported to them many weeks ago. They plan to release an update for the NRT next week as per Symantec contact

[TeMerc]

Donna, on Jul 18 2007, 06:21 PM, said:

Tom, I discovered it myself and reported to them many weeks ago. They plan to release an update for the NRT next week as per Symantec contact

Kewl beans, thanks hun.

[Donna]

You're welcome Tom!

[Carol]

Donna..

I figured while I was here, I might cross-reference your post regarding the release of "Norton Removal Tool 2008.0.0.21 For Windows Vista/XP/2000". You cross-referenced this thread. It's only fair! As they say, "it couldn't hurt".

Carol

[Donna]

Thanks so much Carol!